Return & Swap your toys

How to Return & Swap your toys

1. Submit your request below, making sure to only include the specific toys you are returning.

2. We will email you a return label if it was not already included in your package when it was delivered. You will also receive a refund of Library Coins for the toy(s) you are returning. This will allow you to immediate pick out new toys.

3. To help our sustainability goals, we encourage re-using the box the toys came in. Pack the toys as tight as you can to limit movement, and close up the box using the eco-friendly packing tape we provided. Attach the label to the box and drop off at the delivery center specified. We will prepare and send your new toy-pack as soon as we receive your return.

If you have any damaged toys, please email before returning toys. Attach images/photos that might be helpful.

This is why we love toy swaps! You can return and borrow something else anytime.

Unless you have free shipping credit, we will send you the invoice for your return label to your email address shortly. Once you complete payment, you will receive the label.

Would you mind leaving an honest review about your child's experience using the toy(s) you are returning at the bottom of the toys's individual product page? It helps other parents evaluate how each toy might benefit their child's play. Thank you!